Service & Repair

FACTORY AUTHORIZED SERVICE CENTER

Ernie’s Tools is a Premier factory authorized service & warranty center on most of the power tool brands we sell So you can be assured of quality Service. Our repair department is second to none! We can offer you an unequaled experience, servicing, testing and rebuilding of your tools to factory specifications using factory parts!

 

WARRANTY POLICY

If you wish to send us a tool for warranty repair, please package it with a copy of the original purchase receipt, a description of the problem, along with your name, email, address and phone number.  We will honor all our manufacturer’s warranty policies and repair or replace the tool under their specified terms.

Please package the merchandise carefully and send it to:       Ernie’s Tool & Specialty Co.

                                                                                                          20 South Dixie Hwy

                                                                                                         St. Augustine, FL 32084


For customers looking for tool repair service, please contact us first since some products and brands we cannot get service parts or the products are at their end of “Life Cycle” and require replacement. So please Contact us at (904) 829-5712 or email sales@erniestools.com to confirm the make and model of tools needing service or repair (if you can't identify it, we can so email a picture we may be able to help).